911 Datamaster Contract Number

911 Datamaster Contract Number: DIR-CPO-4404

DIR Cooperative Contracts webpage

Products and Services Awarded

• DataBond
• DataNexus
• SpatialCentral
• SpatialStation
• SpatialScene

Description of Product and Services Awarded

For database technology, we are proposing to utilize 911 Datamaster’s DataBond. DataBond is an evolution of 9-1-1 ALI. It can serve as a ‘Location Database’ (LDB), which is defined by NENA as a data structure that can serve as both an ALI and a LIS operating within a 9-1-1 authority’s jurisdiction. Since DataBond integrates with both existing and NG9-1-1 infrastructure, it allows for the migration to NG9-1-1 technology on your schedule without the need for a ‘fork lift’ upgrade. Our innovative software facilitates a migration mechanism of both data and business processes, making the transition a flexible, yet controlled, evolution. DataBond supports current and future versions of location validation, emergency call routing and location-based call routing.

DataBond consists of database and database management software. It provides request / response and is compatible with all leading ANI / ALI controllers as well as NG9-1-1 components such as Legacy Network Gateways (LNGs) and Emergency Service Routing Proxies (ESRPs). Some of the key features of DataBond include:

• Microsoft™ Server-based for ease of use, lower cost and easy maintenance.
• Encompasses all of the specifications for 9-1-1 ALI and LIS.
• Supports IP communications with controllers and PSAPs.
• Supports HTTP Enabled Location Determination (HELD).
• Meets NENA ALI Query Service (AQS) Standard.
• Meets J-STD-036 and E2+ cellular standards.
• Interfaces with 9-1-1 DBMS software for ALI / LDB updates.
• Supports replication with remote LIS implementations.
• Scalability from less than one thousand to more than 50 million records.
• Provides ALI response to multiple PSAP controllers.
• ALI steering to other ALI providers and to MPCs and VPCs via pANIs.
• Supports onboard and offboard selective routing updates with all major selective routing platforms.
• Provides five call history-input and store details about a particular phone number.
• Simple or advanced password protection and user login auditing.
• Automatic synchronization of records on two Servers for full redundancy and reliability.
• Maintains logs of call activity and imports and selective router updates.
• Automatic status notification via pager, email, TL1 and SNMP.
• Supported by 911 Datamaster’s comprehensive, 24/7/365 software support.

DataBond supports important standards such as:

• NENA 02-011: Data Standards for Local Exchange Carriers, ALI Service Providers & 9-1-1 Jurisdictions.
• NENA 02-015: Standard for Reporting and Resolving ANI/ALI Discrepancies and No Records Found for Wireline, Wireless and VoIP Technologies.
• NENA 04-005: ALI Query Service Standard.
• NENA 57-501: Wireless Phase I & II Features and Functions Information Document.

DataBond support traditional ALI interfaces and provisioning as described in:

• NENA 02-010: “Standard Legacy Data Formats for 9-1-1 Data Exchange GIS Mapping Data Structures"
• NENA 02-501: “Wireless (Pre-XML) Static and Dynamic ALI Data Content Information Document”
• NENA 04-005: “ALI Query Service Standard.”
• NENA 02-011: “Data Standards for Local Exchange Carriers, ALI Service Providers & 9-1-1 Jurisdictions”
• NENA 02-015: “Standard for Reporting and Resolving ANI/ALI Discrepancies and No Records Found for Wireline, Wireless and VoIP Technologies”

DataBond support NG9-1-1 standards as described in:

• NENA-INF-008.2-2014: (originally 77-501): “NG9-1-1 Transition Plan Considerations Information Document”; (LDB section)
• NENA STA-010 v2 (aka NENA 08-003 “Detailed Functional and Interface Standards for the NENA i3 Solution”; (LDB, LIS, LVF, and ECRF sections)
• IETF RFC 5985: “HTTP-Enabled Location Delivery (HELD)”
• IETF RFC 5139: “Revised Civic Location Format for Presence Information Data Format Location Object (PIDF-LO)”

DataNexus® is a fully functional LVF/ECRF that complies with all NENA and IETF standards and provides full migration into i3 without costly technology acquisition and process overhaul. Key aspects of DataNexus® include:

• Allows data analysts to correlate street and community names from three data sources (Postal, MSAG, and GIS).
• Allows authorized service providers to validate locations and route calls using real time data.
• Integration with 9-1-1 DBMS, DataBond®, and SpatialCentral®.
• Identifies common error discrepancies between MSAG, GIS, and Postal.
• Extensive online help.
• Extensive security mechanisms allow access and updating tailored to most organizations’ data operations.
• Links to online mapping resources.
• Web-based user interface for ease of data management.
• Integration with 9-1-1 DBMS and DataBond® (ALI/Location Database (LDB).
• Extensive reporting capabilities:
• 17 reports – all of which can be exported to Excel, PDF, etc.
• Tracking agency and individual progress in data preparation.
• Allows establishment of translations:
• Allows establishment of translations:
• Community (e.g., “North Boone” = “Beaverton”)
• Street (e.g., “SH 76” = “Fairground Rd.” = “State Line Rd.”)

DataNexus® provides for error handling, default routing, and logging. The ECRF handles LoST error conditions per RFC 5222 and provides at least a default route set up by the administrators on a geographic basis.

DataNexus fully complies with the LoST protocol as defined in IETF RFC 5222. Additionally, it complies with:

• IETF RFC 6739: Synchronizing Service Boundaries and Elements Based on the Location-to-Service Translation (LoST) Protocol.
• IETF RFC 5582: Location-to-URL Mapping Architecture and Framework.
• IETF RFC 5031: A Uniform Resource Name (URN) for Emergency and Other Well-Known Services.
• IETF RFC 4119: A Presence-based GEOPRIV Location Object Format.
• IETF RFC 5130: Revised Civic Location Format for Presence Information Data Format Location Object (PIDF-LO).
• NENA STA-005 (Draft): NENA Standards for the Provisioning and Maintenance of GIS data to ECRF/LVF.
• NENA STA-006.1-201 (Draft): NENA Standard for NG9-1-1 GIS Data Model.
• NENA 08-003 v1 and v2 (Draft): Detailed Functional and Interface Specification for the NENA i3 Solution. This has subsequently been renamed to STA-010 with version 2 currently under public review.

SpatialCentral is designed to provide a robust and flexible server-based GIS data QA / QC application, and GIS database repository, for use in the role of Spatial Information Interface (SI) at the local or regional level.

SpatialCentral allows incoming data to retain its existing data model so long as it contains all required fields (which approximate the NENA GIS draft Data Model). Users simply map existing field names to the standard names used in SpatialCentral.

SpatialCentral will then re-project the data if necessary, to WGS-84 per NENA standards. Then SpatialCentral performs approximately 36 quality assurance checks on incoming GIS data. These checks also include identifying gaps/overlaps with neighboring jurisdictions data.

SpatialCentral provides an intuitive web-based user interface which allows users to track the status of their data as well as identify potential errors. Valid GIS data is then passed to DataNexus, the LVF/ECRF. The data can also be passed to SpatialScene, a PSAP map display, or any other OGC compliant destination.

The movement of data from SpatialCentral can be immediate or delayed by an administrator setting as needed. Updates from SpatialCentral® to DataNexus® can also be manually initiated for any data layer. A user will automatically receive notification when GIS data is pushed from SpatialCentral to DataNexus. Additionally, the user can log into the SpatialCentral® web portal to view the status of their data.

Key features of SpatialCentral® include:

• 24x7 real-time GIS data upload access.
• On-the-fly geometry and attribution validation checks.
• Gap / Overlap detection.
• GIS database support for ‘Shape File’ and ‘File Geodatabase’ Esri formats.
• File reversion support.
• Dynamic field mapping to accommodate local GIS database structures.
• Road Centerline, Address Point, and Polygon feature class analysis.
• Live and fully interactive map display of validation errors location and type.
• Dashboard monitoring for data uploads, downloads, user notification, and error counts.
• Automated email notification for users and system administrators.
• Stale data notification system based on administrator set time limit on date of data.
• Activity history tracking and reporting.
• Secure User Login for users and system administrators.
• Real time relay of GIS updates to the LVF/ECRF.
• Fully Esri compliant application.

Flexible and user-configurable, SpatialStation is designed to help GIS users build and validate mission critical spatial data to support the requirements of 9-1-1 Next Generation functionality for public safety and emergency response.

SpatialStation is fully supported and is constantly being enhanced. It allows a local jurisdiction’s data to be field mapped to the (draft) NG9-1-1 GIS Data Model so that all data is consistent and compliant with established schema formatting standards. SpatialStation also integrates seamlessly with 911 Datamaster’s SpatialCentral (SI) and DataNexus (LVF/ECRF) applications to facilitate automated call routing database updating.

SpatialStation performs a significant number of quality control validations:

• Twelve attribution and geometry checks on address points.
• Twenty-one attribution and geometry checks on road centerlines.
• Five attribution and geometry checks on polygons.
• Match comparison of road centerlines and MSAG records.
• Match comparison of road centerlines and ALI records.
• Match comparison of address points and ALI records.

Key features of SpatialStation include:

• GIS edits prompt user for required 9-1-1 attribute inputs.
• Configuration options for accessing a variety of data sets simultaneously.
• Administrator password protection for configuration settings.
• ALI change build / export.
• MSAG & Change MSAG build / export.
• Polygon gap analysis.
• Multi-database ESN comparison.
• Enhanced/simplified ArcGIS editing tools.
• Auto field population utility.
• Retains pending/valid statuses and notes.
• Individual user edit tracking.
• Visual feature edit history review capability.
• Full GIS metrics reporting package.
• Integrated GIS editing & traditional 9-1-1 DB data management workflows.
• Single step data upload process to DataNexus and/or SpatialCentral.
• Numerous user configurable tolerances and application functionality refinement controls.
• Complete on-line documentation for users.

Flexible and highly-configurable, SpatialScene is designed to help 9-1-1 Call-Takers and EOC personnel observe, react, and manage their ongoing emergency incident activity.

OBSERVE – SpatialScene is a state-of-the-art map display for 9-1-1 call-taking Public Safety answering Points (PSAPs) and Emergency Operations Centers (EOCs). SpatialScene provides emergency management personnel with an easy-to-use and flexible map display and location query tool by merging the latest spatial data and communication technologies together for the Next Generation 9-1-1 environment. SpatialScene offers users traditional emergency event observation capabilities and simple, easy-to-use location query tools, while requiring a minimum of hardware and software.

REACT – Reacting to a 9-1-1 call or emergency event requires a map display that provides intuitive data representation. SpatialScene helps facilitate the representation of spatial location, both horizontally and vertically (supporting upcoming NENA and FCC mandates), through a complete set of cartographic rendering tools supporting landline, wireless, and VOIP call location identification. On screen annotation and markup features, as well as event notification, elevates emergency situation responses to the next level by allowing all staff in a 9-1-1 facility to share information in a spatial context through a shared map display.

MANAGE – System Administrators are provided with logical map display configuration controls as well as call history reporting for post call or emergency event review which is an important tool for emergency response managers. SpatialScene allows users to review the flow of 9-1-1 caller and event activity in the PSAP or EOC, both visually and in savable report formats. Users can watch an animated representation of an incoming call or event activity in playback mode in order to review and refine response performance.

SpatialScene integrates seamlessly with 911 Datamaster’s SpatialCentral (SI) application for automated spatial data updating. SpatialScene can also be used with 911 Datamaster’s SpatialStation application to allow user-initiated discrepancy reports to be sent to the GIS database administrator. Together, SpatialScene, SpatialCentral, and SpatialStation provide 9-1-1 authorities with a comprehensive way to observe, react, and manage their mission critical operations.

SpatialScene supports:

• USPS Pub 28 abbreviation standards.
• NENA NG911 GIS data standards.
• SpatialStation 5.2 or higher (ArcGIS Desktop 10.4.1 is required to support direct integration and map updating).
• Pictometry Electronic Field Study (EFS) Version 2.7 Production Release 1, Revision 10.

How to Obtain Specific Contracted Pricing

1. For specific product contract pricing information, contact Eric Regnier at ericr@911datamaster.com

Discount percentage (%) off MSRP or List Price

Designated Order Fulfillers

How to get a Quote

1. For product and pricing information, contact Eric Regnier at ericr@911datamaster.com

Warranty Policies

1.1. So long as the Customer has paid Datamaster all amounts due and payable pursuant to this License Agreement, Datamaster warrants that the Software licensed to the Customer will operate substantially in conformance with the Documentation for such Software for the term of this License Agreement. Datamaster shall have no obligations under this Section 10 in connection with (i) any Use of any version of the Software other than a current, unaltered release of the Software; (ii) the combination, operation, or Use of the Software with software, hardware or data other than as specified and approved by Datamaster in the Documentation and Hardware and Software Specifications (Appendix C); (iii) where any alteration, modification or addition has been made to the Software by a party other than Datamaster; and (iv) warranty claims made outside the warranty period above.

1.2. The Customer’s sole and exclusive remedy for breach of any of the foregoing warranties shall be either repair or replacement of the defective Software by Datamaster or, in Datamaster’s sole discretion, a refund of a prorated portion of the current year’s fee paid by the Customer. In order for Datamaster to be liable to the Customer under this Section 10, the Customer must notify Datamaster within the warranty period and provide a reasonable opportunity to Datamaster to cure any alleged breach.

1.3. EXCEPT FOR THE EXPRESS LIMITED WARRANTY ABOVE, THE SOFTWARE IS PROVIDED ON AN “AS IS” BASIS, WITHOUT ANY OTHER WARRANTY, EXPRESS OR IMPLIED, WITH RESPECT TO THE SOFTWARE, DOCUMENTATION, OR SERVICES TO BE SUPPLIED BY DATAMASTER UNDER THIS LICENSE AGREEMENT, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OF MERCHANTABILITY, NON-INFRINGEMENT, OR ANY OTHER WARRANTIES ARISING BY LAW, STATUTE, USAGE OF TRADE OR COURSE OF DEALING. DATAMASTER DOES NOT WARRANT OR REPRESENT THAT THE SOFTWARE WILL BE ERROR FREE OR VIRUS FREE. THE Customer BEARS THE ENTIRE RISK OF THE QUALITY OF THE SOFTWARE OR THAT THE SOFTWARE WILL SATISFY ITS NEEDS.

Return Policies

Returns can be coordinated through the 911 Datamaster Help Desk .